EDWCA is the trade Association that is dedicated to recognising service excellence in the water cooler and hydration industry within the home and workplace environment.

Since 2001, we have been the authoritative source of information for our members at both UK and European level. The Association provides all members with the influence, insight and tools they need to deliver the best water-based solutions to their customers.

Our members range from bottlers, mains-fed and bag-in-box suppliers and distributors and we represent their collective interests in our mission to recognise and reward the highest standards.

The Benefits

At EDWCA, our services are designed to help members create, deliver and maintain a culture of service excellence across their business operations.

Our approach enables our members to:

  • Embed excellence into their processes, people, products and services.
  • Deliver a consistently high level of service with a set of clear standards on procurement, training, installation, service provision, maintenance, equipment, hygiene, water quality and hydration.
  • Work collectively towards the achievement of best practice, now and in the future, and ensure compliance with UK and European legislation and regulation.
  • Create value and deliver continual business improvement through industry-specific training and statutory audits.
  • Achieve standards of service excellence in the provision of water-based solutions.

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