How long will the audit take?
Target is 4 hours dependant on the size of the business and accessibility to required documentation.
What documentation will the auditor need to see?
Company manual including company standards, training/induction records, HACCP plan, CE, RoHS and WEEE certification, pest control records, dispensers, filter and parts certification.
Who needs to be available?
Staff with day to day responsibility for the business operations.
How many EDWCA people will be attending?
During an audit, only one auditor is required.
Will the auditor need to be accompanied at all times?
Yes, the auditor will need to be accompanied at all times during the audit.
Can I correct a non-conformance during the audit?
Yes, provided it is the correct action. This will still be recorded on the audit checklist.
Should business continue as normal during the audit?
Yes, the auditor will be looking to see evidence that your company procedures and standards are in place.
How often do I get an audit?
EDWCA audits are an annual mandatory requirement of membership for operators.
What happens after the audit?
Any Control Points failures will need to be addressed and corrected within 60 days of the audit. A corrective action plan should be sent to EDWCA with an indication of when the work will be completed.
Any evidence to support your corrective actions should be submitted to EDWCA.
Non-conformances should be actioned as soon as possible and will be checked at your next annual audit.
What is a Control Point?
A step at which control must be applied and is essential to reduce the risk or hazard to an acceptable level.
Failure of a Control Point is failure of the audit.
What happens if I fail?
Should you fail, your auditor will go through the points with you before leaving your site. They will advise on the course of action required and is there to help with template documents, advice and support. Remember, you will have 60 days to provide a plan of corrective action.
Will the auditor return to check all is ok?
The auditor will only re-visit to carry out another audit if your original audit fails to meet 75% pass criteria. This audit will take place within 30 days to allow time for the member to make improvements and an additional audit fee will be payable.
Can we use the EDWCA audit logo?
Yes, once you have passed your audit, you are entitled to use this logo on all sales and marketing literature. You should be proud to use it and shout about it.
Who will have access to our audit records?
Your auditor, the audit manager and yourself. These documents are kept strictly private and confidential.
What can I do if I don’t agree with the findings of the audit?
You have the right to appeal in writing to the Audit Committee.
Can I re-book my audit?
Yes, however if this appointment is cancelled within 7 days of the agreed date, a cancellation fee of £100 will be levied.
Where can I download the necessary guidelines?
Audit Standards and Guidelines can be found in the members’ section of the website along with the “Getting ready for your audit” document.
How can we book training courses?
Course can be booked by contacting the Association secretariat.
Where can we find documents on industry subjects?
All documents can be found on the EDWCA website in the Downloadable Information section. Some documents require member log-in details.
Can I download the documents I require?
Yes, all documents are available to download.